MagoWallet Refund Policy.

At Magowallet, we are committed to providing reliable and transparent services. Please read our refund policy carefully below.

1. Non-Refundable Products

The following digital services are non-refundable once successfully processed:

- Virtual card creation (Visa/MasterCard)
- Transaction fees
- Card top-ups
- Monthly or annual subscriptions

2. Accepted Refund Cases

A refund may be considered in the following situations:

- Duplicate charge due to a system error
- Card creation failure without delivery of the service
- Transaction not executed but wrongfully debited

3. Refund Request Procedure

To request a refund:

- Send a request to support@magowallet.com within 7 days of the transaction
- Attach proof of payment, the date, and the purpose of the transaction
- Our team will review your request within 5 to 7 business days

4. Refund Method

If approved, the refund will be issued:

- Via the same payment method used
- Or as Magowallet credit

5. Reservation of Rights

Magowallet reserves the right to deny any refund in cases of:

- System abuse
- Non-compliance with the Terms of Use.